Subprocessors
Information about the identity, role, and location of each subprocessor
Updated August 8, 2022
To support delivery of our services, Q-CTRL may engage and use data processors with access to certain customer data (each, a "subprocessor"). This page provides important information about the identity, location and role of each subprocessor. Terms used on this page but not defined have the meaning set forth in the Q-CTRL Terms of service located at https://q-ctrl.com/terms.
Third-party subprocessors
Q-CTRL currently uses third-party subprocessors to provide infrastructure services, and to help us provide customer support and email notifications. Prior to engaging any third-party subprocessor, Q-CTRL performs diligence to evaluate their privacy, security and confidentiality practices.
| Entity name | Purpose of processing | Location |
|---|---|---|
| Amazon Web Services, Inc. | Hosting and infrastructure. | United States US West (Oregon) us-west-2 |
| Google LLC | Website conversion tracking and product analytics. | United States |
| Hotjar Limited | Heatmaps and screen recordings. | United States |
| Intercom, Inc. | In-app messaging and customer support. | United States |
| LinkedIn Corporation | Website conversion tracking. | United States |
| Mailchimp | Marketing and transactional emails. | United States |
| Mixpanel, Inc. | Product analytics. | United States |
| Salesforce, Inc. | Customer relationship management. | United States |
| Segment.io, Inc. | Customer data management. | United States |
| Stripe, Inc. | Payment processing. | United States |