Information about the identity, role, and location of each subprocessor

Updated August 8, 2022

To support delivery of our services, Q-CTRL may engage and use data processors with access to certain customer data (each, a "subprocessor"). This page provides important information about the identity, location and role of each subprocessor. Terms used on this page but not defined have the meaning set forth in the Q-CTRL Terms of service located at

Third-party subprocessors

Q-CTRL currently uses third-party subprocessors to provide infrastructure services, and to help us provide customer support and email notifications. Prior to engaging any third-party subprocessor, Q-CTRL performs diligence to evaluate their privacy, security and confidentiality practices.

Entity namePurpose of processingLocation
Amazon Web Services, Inc.Hosting and infrastructure.United States
US West (Oregon)
Google LLCWebsite conversion tracking and product analytics.United States
Hotjar LimitedHeatmaps and screen recordings.United States
Intercom, Inc.In-app messaging and customer support.United States
LinkedIn CorporationWebsite conversion tracking.United States
MailchimpMarketing and transactional emails.United States
Mixpanel, Inc.Product analytics.United States
Salesforce, Inc.Customer relationship management.United States, Inc.Customer data management.United States
Stripe, Inc.Payment processing.United States